BHC is Officially ISO 9001:2015 Certified
Indianapolis, Indiana – July 2, 2018
BHC successfully transitioned to ISO 9001:2015 certification for our Quality Management System (QMS) from our previous 9001:2008 certification.
ISO 9001 is based upon the following quality management principles:
- Customer focus → meet customer requirements
- Leadership → unity of purpose and direction
- Engagement of people → competent, empowered & engaged
- Process approach → consistent and predictable results
- Improvement → ongoing focus on improvement
- Evidence-based decision making → based on analysis and evaluation
- Relationship management → manage relations with interested parties
The standard emphasizes achieving customer satisfaction by preventing nonconformity via continual improvement of the QMS. BHC’s quality policy supports that emphasis:
BHC, Inc. will supply only high quality products and services that conform to specifications and provide total customer satisfaction. BHC is committed to meeting the requirements of its quality system and strives to continually improve its effectiveness.
“While quality has always been at the forefront of BHC’s operation, the new standard has challenged us to explore risk-based thinking and continual improvement while defining BHC’s version of ultimate customer satisfaction,” said Melissa Martin, Executive Director – BHC. “BHC takes great pride in the quality of our products and sets high standards for ourselves, so this achievement solidifies our commitment to excellence.”
ISO 9001 is an International standard that sets out the requirements for a quality management system. It helps organizations to be more efficient with the goal to improve customer satisfaction. For more details about ISO 9001:2015, visit https://www.iso.org/iso-9001-quality-management.html.
BHC manufactures specialty chemicals under two trusted brands — Brulin and Patco Food Safety — to markets such as Building Maintenance, Healthcare, Industrial and Food Service. In 2015, BHC, Inc. became the official name of the company formally known as Brulin & Co., Inc. www.bhcinc.com